This Cookie Policy explains how Nova Recovery Network uses cookies and similar tracking technologies when you visit our website . It outlines what these technologies are, why we use them, and your rights to control our use of them.

1. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work efficiently, improve user experience, and provide reporting information.

• First-Party Cookies: Set directly by our website to store essential functionality and user preferences.

• Third-Party Cookies: Set by external partners and service providers (such as analytics tools) to help us analyze web traffic and user interactions.

2. Why Do We Use Cookies?

We use cookies for several important reasons, including:

• Essential Website Operation: Ensuring our website functions correctly, allowing you to navigate pages and access secure areas (such as contact and insurance verification forms).

• Performance & Analytics: Understanding how visitors interact with our pages, which sections are most popular, and identifying technical errors to improve performance.

• Functionality & Personalization: Remembering your preferences and settings to provide a seamless browsing experience.

3. Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for you to browse our website and use its core features. Without these cookies, services like our online Insurance Verification Form cannot function properly.

• Type: Essential / First-Party

• Purpose: Form submission, security, and basic page navigation.

B. Performance & Analytics Cookies

These cookies collect aggregated, anonymous information about how visitors use our site (e.g., Google Analytics). They help us measure site traffic and optimize page layouts for a better user experience.

• Type: Analytics / Third-Party

• Purpose: Web traffic analysis, page speed monitoring, and user journey tracking.

C. Functionality Cookies

These cookies allow our website to remember choices you make (such as language or location preferences) and provide enhanced, personalized features.

• Type: Functional / First-Party

• Purpose: Storing user preferences and form interaction states.

4. How Can You Control Cookies?

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in the following ways:

A. Browser Settings

Most web browsers allow you to control or block cookies through their settings preferences. Please note that if you disable or block strictly necessary cookies, some features of our website (including online forms) may not function as intended.

• Google Chrome: Settings → Privacy and Security → Cookies and other site data

• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data

• Safari: Preferences → Privacy → Cookies and website data

• Microsoft Edge: Settings → Site Permissions → Cookies and site data

B. Opt-Out Tools for Analytics

To prevent your data from being used by Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on.

5. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our operational, legal, or regulatory practices. Any updates will be posted directly on this page with a revised “Last Updated” date.