Welcome to Nova Recovery Network. By accessing or using our website and our online services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.

1. Emergency & Medical Disclaimer

A. Not an Emergency Service

This website is not intended for medical emergencies. If you or someone you know is experiencing a life-threatening emergency, a mental health crisis, or immediate danger, please immediately call 911 (or your local emergency number), or go to the nearest emergency room.

B. Informational Content Only

The materials, text, graphics, and medical details provided on this website are for general educational and informational purposes only. Nothing on this website constitutes medical advice, clinical diagnosis, or a formal doctor-patient relationship. You should always consult a qualified healthcare provider or addiction treatment specialist regarding your specific medical conditions or treatment decisions.

2. Services & Insurance Verification

• Information Accuracy: While we strive to provide accurate, up-to-date details regarding our treatment programs, levels of care, and insurance coverage, all website content is subject to change without prior notice.

• No Guarantee of Admission or Coverage: Submitting an insurance verification form or contacting our team does not guarantee admission to our facility, nor does it guarantee 100% insurance coverage. Final admission decisions and coverage determinations depend on formal clinical evaluation and carrier authorization.

3. User Conduct & Acceptable Use

By using our website, you agree not to:

• Use the website for any unlawful, fraudulent, or unauthorized purpose.

• Submit false, misleading, or deceptive personal or insurance information.

• Attempt to gain unauthorized access to our servers, user data, or network systems.

• Transmit any harmful code, viruses, malware, or destructive files.

4. Mobile Terms & SMS Communications

By submitting your phone number through our contact or insurance verification forms, you explicitly consent to receive communications (including phone calls and SMS text messages) regarding treatment options, care logistics, and benefit checks.

• Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any text message received.

• Support: For SMS assistance, reply HELP or call our admissions line directly.

• Message & Data Rates: Standard carrier messaging and data rates may apply. Message frequency varies based on your interactions with our team.

5. Intellectual Property Rights

All content published on this website—including logos, design elements, text, graphics, icons, and software—is the property of Nova Recovery Network and is protected by applicable copyright, trademark, and intellectual property laws. Unauthorized reproduction, distribution, or modification of any material on this site is strictly prohibited without prior written consent.

6. Third-Party Links & External Resources

Our website may contain links to external third-party websites or health resources (such as SAMHSA or findtreatment.gov). These links are provided solely for your convenience and information. We do not endorse, control, or assume responsibility for the content, privacy practices, or availability of any third-party websites.

7. Limitation of Liability

To the fullest extent permitted by law, [Your Company/Facility Name], its directors, employees, partners, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from:

• Your access to, use of, or inability to use this website.

• Any reliance placed on the information provided on this website.

• Technical glitches, server outages, or transmission errors beyond our control.

8. Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Delray Beach, Florida, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Delray Beach, Florida.

9. Changes to These Terms

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any updates will be posted directly on this page with a revised “Last Updated” date. Your continued use of the website following any changes signifies your acceptance of the updated terms.